Frequently Asked Questions

Anyone 18 or older with a valid US or international driver's license. There's no young-driver surcharge and no minimum years of driving. International licenses need an International Driving Permit and a passport. We verify your license before the rental starts.

No, but it helps. Share your own auto insurance before pickup and we'll check whether your policy covers rentals. If it does, your coverage transfers to the car. Otherwise, you're responsible for damage to the car and any liability costs yourself. The optional damage waiver ($30/day) caps what you'd pay for damage to the car at $3,000.

For $30/day, the Damage Waiver limits your financial responsibility for covered physical damage to the rental car to a maximum of $3,000, as long as you follow the rental agreement.

The Damage Waiver is not insurance. It's a contractual agreement that changes your responsibility for damage to the rental car, and it doesn't cover liability to others. It doesn't apply to unauthorized drivers, reckless or impaired driving, use that breaks the rental agreement, intentional damage, or other prohibited conduct.

No. Every car comes with unlimited miles.

Our service area is Massachusetts, New Hampshire and Rhode Island. If you want to leave it, ask us for approval first. Leaving without approval can lead to the car being recovered.

No. Smoking and pets aren't allowed, and a $500 cleaning fee applies if they are.

Call us right away at (617) 655-6529. We're available 24 hours a day.

Yes. Most cars have a 3-day minimum. The Ford C-Max is weekly only, with a 7-day minimum. We don't do hourly rentals.

No. Keep the car as long as you need it. Weekly and monthly discounts apply automatically.

Pick a car and dates online and pay the $350 booking deposit. We then send you a secure link to verify your license, and once it's approved, we confirm the booking.

Yes, at no extra cost. Extra drivers have to be approved by us before the rental, so we'll verify their license too.

Your $350 booking deposit is refunded if you cancel 7 or more days before pickup. Inside 7 days it isn't refundable. Once a rental has started there are no refunds, unless there are special circumstances.

Late returns are $30 per hour. After 3 hours late, it's billed as a full extra day.

No. We accept debit cards, cash, Zelle, Venmo and Cash App. Credit cards work too, but they're never required.

Two: a $350 booking deposit to reserve the car, which counts toward your total, and a $250 security deposit. Any fees after your trip (cleaning, late return, charging or fuel) come out of the security deposit, and you pay anything beyond it. With no damage or fees, it's refunded within 2 weeks of return.

No. Your total, including MA sales tax (6.25%), any local rental surcharge and delivery, is shown before you book. Every fee is listed on our Pricing page.

MA sales tax of 6.25% on the rental, damage waiver and delivery fee, a $2 state police training surcharge on rentals under 30 days, and a $10 local surcharge when the rental starts in Boston, or in Revere for rentals of 30 days or less. That includes all self-pickups.

Supercharging is billed to BlueCar's Tesla account while you charge. We invoice you for it after the rental.

You do. Tolls, parking tickets, citations and any damage during the rental are the renter's responsibility.

Self-pickup is at 650 Ocean Ave, Revere, MA.

Yes. We deliver anywhere in Massachusetts, New Hampshire and Rhode Island for a flat $120.

Return the car at the same charge or fuel level you got it at. It doesn't need to be full. If an EV comes back with less charge than at pickup there's a $50 fee, and $100 if a gas or hybrid car comes back with less fuel.

Yes, with the official Ford or Toyota NACS adapter, which we lend free on request. Tesla blocks third-party adapters, so only the official ones work.

A lost key or fob is $250.

Yes. Rideshare and delivery-app driving is allowed on our rideshare picks, with unlimited miles.

Our rideshare picks are the Prius Prime ($589.05/week), the C-Max hybrid ($399/week), the Toyota bZ4X ($767.55/week), and the Ford Mustang Mach-E and white and black Tesla Model Y ($886.55/week). Uber and Lyft set their own vehicle rules by city, so check your app's requirements or ask us.

Daily-rate cars are 15% off when you rent for a week and 20% off for a month. The C-Max is $399 a week, charged by the day after the first week, with 5% off for 28+ days. Discounts are applied automatically when you book.

Yes. There's no maximum length. Call or text us before your return date to keep the car longer.